Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other internet-connected device. They allow a website to recognise a device, remember certain information and support website functions. Cookies may be placed by the website you are visiting, which are known as first-party cookies, or by another service that provides functionality on the website, which are known as third-party cookies.

Similar technologies can perform functions comparable to cookies. These may include pixels, tags, local storage and software development tools used in mobile applications or websites. In this policy, the term cookies includes cookies and similar technologies unless the context indicates otherwise.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information we hold about you, such as account, device or usage information. Where this occurs, we handle the information in accordance with our Privacy Policy and applicable Australian privacy requirements.

Some cookies are temporary and are deleted when you close your browser. These are commonly called session cookies. Other cookies remain on your device for a set period or until you delete them. These are commonly called persistent cookies. The length of time a cookie remains may vary depending on its purpose and the settings of your browser or device.

Lucky Green Casino may use cookies for a range of legitimate business and operational purposes. The cookies used on a particular page may depend on the features available, whether you have an account, your browser settings and the way you use the website. Cookies may be used to support the following activities:

• Keeping the website available, secure and functioning as intended.
• Remembering information you enter, your preferences and selected settings.
• Supporting account access and helping maintain the security of an account session.
• Recognising a device or browser during a visit and helping prevent unauthorised or suspicious activity.
• Understanding how visitors use pages, features and navigation so the website can be reviewed and improved.
• Measuring the performance, reliability and effectiveness of website content and technical services.
• Supporting relevant communications, marketing or promotional activity where permitted and where any required consent has been obtained.
• Detecting technical errors, managing traffic and helping the website respond to demand.
• Maintaining records of cookie choices and other privacy preferences.
• Meeting legal, regulatory, security and responsible gambling requirements where applicable.

Essential cookies

Essential cookies are needed for core website functions. They may allow you to move between pages, use secure areas, maintain a session or access features that you have requested. Without these cookies, some parts of the website may not work properly. Because they support necessary services, essential cookies may not be available for rejection through ordinary preference tools, although you can usually block them through your browser. Blocking them may prevent access to some functionality.

Preference and functionality cookies

These cookies remember choices you make, such as language, display or other settings. They can make repeat visits more convenient and help provide a more consistent experience. If you remove or reject these cookies, the website may not remember your choices and you may need to set them again during a later visit.

Analytics and performance cookies

Analytics and performance cookies help us understand how the website is used. They may show which pages are visited, how visitors navigate, whether content loads correctly and where improvements may be useful. The information is generally assessed in aggregate or through identifiers associated with a browser or device. These cookies are intended to help improve the website rather than identify you directly.

Marketing and advertising cookies

Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content or present information that is more relevant to your interests. These cookies may be provided by third parties. They may recognise a browser across different websites or services, subject to the third party's own privacy information and applicable consent requirements.

Some website functions may be provided by third-party service providers. These providers may use cookies or similar technologies to deliver services such as security, analytics, payment-related functionality, content delivery, customer support or marketing measurement. Third-party cookies are controlled by the relevant provider and may be subject to that provider's own privacy policy and cookie information.

Where required, Lucky Green Casino will request your consent before using non-essential cookies. A cookie banner, preference centre or similar tool may allow you to accept, reject or customise categories of cookies. Your selections may be saved so that they can be applied on future visits. If you access the website using a different browser or device, you may need to set your preferences again.

You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete some or all cookies and block cookies from being placed. You may be able to set your browser to notify you before a cookie is saved. Instructions vary between browsers and devices, so you should review the relevant settings or help information for the product you use.

1. Open your browser or device privacy and security settings.
2. Review the available cookie, tracking or site data controls.
3. Choose whether to allow, block or delete cookies, either generally or for selected websites.
4. Close and reopen the browser if necessary, then revisit the website to confirm your choices.

Disabling cookies may not stop all data collection and may affect the way the website operates. For example, you may be unable to sign in, use secure account features, retain preferences or access particular services. Some website functions may also become slower, unavailable or less personalised. Essential cookies may continue to be used where they are necessary for the website or a service you have requested.

If you use browser settings to delete cookies, any saved preferences may also be removed. This does not necessarily delete other information held in an account or in our business records. Requests relating to personal information are handled under our Privacy Policy and applicable law.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our services, legal requirements or privacy practices. When we make a material change, we may provide a notice on the website or through another appropriate channel. The updated version will apply from the date shown in the policy or notice. You should review this page periodically so that you remain informed about how cookies are used.

Cookie information can help maintain website security, but no online service can be guaranteed to be completely secure. You should keep your browser, operating system and security software up to date and avoid sharing account credentials with other people. If you use a shared or public device, remember to sign out and clear stored browsing data where appropriate.

This policy does not override any legal notice, account terms or responsible gambling information that applies to your use of Lucky Green Casino. If there is a conflict between this policy and a mandatory legal requirement, the mandatory requirement will apply to the extent of that conflict.

If you have questions about this Cookies Policy, your cookie choices or the handling of personal information, please use the contact or support options made available on the Lucky Green Casino website. We will consider enquiries in accordance with our Privacy Policy and applicable Australian law. Please do not include unnecessary sensitive information when making an enquiry.